A Partnership Approach

We believe in building lasting partnerships through transparency, efficiency, and mutual understanding. Our approach goes beyond traditional client-supplier relationships to create genuine, long-term collaboration.

Getting Involved Early

We strongly favour getting involved before the formal tender process begins. Here's why: traditionally, agencies spend considerable time and resources preparing detailed tender responses - costs that inevitably get passed back to clients through project pricing. By having early conversations and demonstrating our value directly, we can often bypass this lengthy process, creating significant cost savings that we pass directly to you. Plus, you'll save valuable time and resources that would have been spent evaluating multiple tender responses.

Traditional Tender vs Direct Engagement: A Comparison

Aspect	Traditional Tender Process	Direct Engagement
Timeline	12-16 weeks	4-6 weeks
Cost Implications	Hidden costs in project budget	Direct cost savings
Initial Phase	Writing detailed tender requirements (3-4 weeks)	Initial consultation (1 week)
Middle Phase	Tender responses and evaluation (6-7 weeks)	Discovery and requirements (1-2 weeks)
Final Phase	Negotiations and contracting (3-5 weeks)	Solution design and initiation (2-3 weeks)
Early Guidance	Limited opportunity	Comprehensive expert input
Scope Definition	Fixed early, harder to refine	Collaborative development
Relationship Building	Formal, process-driven	Natural, partnership-focused
Resource Investment	High (multiple stakeholders)	Focused and efficient
Risk Level	Higher due to limited early engagement	Lower through early validation

The Power of Early Conversations

Even if we're not the right fit for your project, we're happy to share our expertise on structuring your tender process, running an effective discovery phase, or setting meaningful project goals. Consider it a valuable consultation, no strings attached.

Discovery: Our Essential First Step

We insist on having a discovery session, regardless of how you've found us. It's not just another meeting - it's a structured approach to understanding your organisation's needs, challenges, and aspirations. These initial conversations help you understand our approach while giving us the confidence that we can deliver exactly what you need. It's also our way of ensuring your project aligns with our mission to transform membership organisations.

Solution Design and Presentation

Following discovery, we craft a tailored solution that addresses your specific needs. We present this in detail, explaining our approach, methodology, and expected outcomes. This isn't a sales pitch - it's a collaborative session to refine and validate our proposed solution.

Proven Project Delivery

We've developed a robust yet flexible delivery methodology that ensures project success while adapting to your organisation's needs. Our approach:

Maintains clear project milestones

Manages scope effectively

Allows for agile adaptation

Ensures regular communication

Focuses on measurable outcomes

Transparent Communication

We believe in honest, direct communication - especially when challenges arise. Our experience shows that open dialogue and early problem identification lead to better solutions and stronger partnerships. We keep you informed every step of the way and appreciate the same transparency from our clients.

Beyond Project Delivery

We're not just another web development agency - we're your long-term technical partner. This means:

Ongoing hosting and maintenance

Regular system updates and improvements

Technical support when you need it

Strategic guidance for digital growth

Continuous optimization of your digital presence

A True Partnership Approach

Rather than completing a project and moving on, we integrate with your organisation as a fractional technical team. This approach provides you with enterprise-level technical expertise at a fraction of the cost of maintaining an in-house team. We're invested in your long-term success and growth.

Our Promise

Whether you choose the traditional tender route or direct engagement, we commit to:

Transparent pricing and value delivery

Clear communication and expectations

Expert guidance and support

Long-term partnership focus

Measurable results and outcomes

More Than Just Your Web Developer

Here's where we're a bit different: we don't just build your website and wave goodbye. Rather think of us as your fractional technical team. We provide hosting, ongoing support, and all the technical bits and bobs you'd expect from an in-house team, just without the hefty overhead.

Think of it this way: we're not looking for a quick project - we're looking to build a lasting partnership. Rather like a good marriage, but with more coding and fewer arguments about whose turn it is to do the washing up!"