News

11 July 2024

What is in a Membership Organisation?

Membership organizations come in many forms, from mandatory entities like local councils to voluntary associations like professional bodies, trade unions, and social clubs. Even service-based businesses, such as coworking spaces or landscaping companies, can benefit from adopting a membership model. The common thread is the ability to provide consistent value, build a loyal community, and generate predictable revenue. 

Types of Membership Organisations

1. Mandatory Organisations

  • Local councils 

2. Government and Non-Governmental Entities 

  • Chambers of commerce
  • Business district groups 
  • Enterprise partnerships 
  • Political parties 

3. Professional Organisations

  • Trade associations 
  • Professional memberships 
  • Trade unions 
  • Professional bodies

4. Social Organisations

  • Clubs 
  • Faith groups 
  • Support groups 
  • Networking groups 

5. Service-Based Organisations

  • Coworking spaces 
  • Cleaning companies 
  • Landscaping companies 
  • Car washing companies

Many service-based companies offering one-off services and hoping for repeat business can also greatly benefit from pivoting their business model to a membership approach. With the right tools and skills, most of this is easy to learn and can run on autopilot. 

Why Are Membership Organisations becoming So Popular?

The rise in popularity of membership-based organisations can be attributed to several key factors. Recurring income, a focus on service delivery and value creation, and the ability to offer consistent customer experience are just a few of the advantages. By pivoting to a membership model, businesses can also discover new opportunities through deeper engagement with their customer base and leverage their "tribe" to add even more value. 

The benefits of building a Membership based business can be summarised as follows:

  • Regular Income: Membership models ensure a steady stream of revenue. 
  • Focus on Service Delivery and Value Creation: Instead of chasing leads or invoices, businesses can concentrate on delivering superior services. 
  • Predictable Revenue: This predictability allows for better pricing for members and healthier margins for the business. 
  • Consistent Service Experience: Members receive a consistent level of service, enhancing satisfaction and loyalty. 
  • New Opportunities: Engaging with members helps discover new needs and opportunities.
  • Market Ownership: Establish a strong presence and ownership in your niche market. 

To thrive in the digital landscape, a membership organisation must possess certain characteristics:

  • Clear Value Proposition: Clearly defined benefits for members. 
  • Target Audience: Either a large Total Addressable Market (TAM) or a very niche TAM with high purchasing power. 
  • Similar Needs: Members typically have similar needs, allowing for value stacking.
  • Core Service: The service directly supports the member's livelihood. 
  • Finite Resources: Members often have limited time or other resources. 

These attributes can help create a strong sense of community and loyalty. 

Should you consider pivoting your business to a membership organisation? Do you already run one and are looking to scale and grow? 

Make sure you subscribe to receive our newsletter and we’ll publish useful tips, content and resources to help you. If you would like us to help you on your journey as we have helped dozens of others, get in touch with us or join one of our QA sessions or simply reach out to learn how we can help you unlock the full potential of your membership model. 

Stay tuned for Part 2 of this article, where we delve deeper into the benefits and strategies for successfully transitioning to a membership organisation. 

For more information or to discuss how Senior Internet can support your journey, contact us today. 

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